Interlibrary Loan FAQs
Interlibrary Loan service is designed to provide limited access to books and information not available in the Clark County area. It is not designed for text books or other items needed for an extended period of time. If you need an item for more than approximately two weeks, your best option to purchase that item.
- Procedures for obtaining a book
- What is available through interlibrary loan?
- Can I request the same title again?
- What isn't available through interlibrary loan?
- Who can use this service?
- What do I do if I can not find the book in WorldCat?
- Are there any restrictions on photocopy requests?
- What much will it cost?
- How many items can I request?
- How long will it take?
- How will I be notified when it arrives?
- Where do I pick it up and return it?
- How long can I keep the item?
- Can I renew it?
- What happens if I lose or damage a book?
- What does the error message - "Request was not submitted: You have exceeded maximum number of Inter-Library Loan requests allowed." - mean?
- How can I contact the Interlibrary Loan office?
- How can I cancel an ILL request?
Procedures for obtaining a book via interlibrary loan.
Books, conference proceedings and dissertations are obtained via WorldCat. Remember we will not obtain an item we own or one published within the past year or in high demand. Follow the steps below to place an interlibrary loan (ILL) request. This is a request only; we can not guarantee you will receive the item.
Search for the item using WorldCat.org
- Click the Book Request link on the Interlibrary loan page
- Enter your library card barcode number and PIN
- Click on the Worldcat.org link
- Select the Books tab and enter your search term(s)
- Select your book and view the libraries owning a copy based on your zipcode. If Las Vegas - Clark County Library District is not listed and it is not been published in the past 12 months you may order it.
- Review the item's record to make sure this is the item you want. Be sure to look at the "Edition/Format" field. This tells you the format of the item, i.e. large print, regular books, dvd, video, etc.
- Once you have found your book, enter the author's name, title of the book, place of publication, year of publication, ISBN number, and the OCLC number for the book on the book request form.
- Enter a need by date if you need it by a certain time (remember it will take at least 2-3 weeks to obtain the book). Otherwise do not select a date.
- Important information about Pickup location!! - The pickup location for your items will be your home library.
- Click Submit
Following your Request
If you have an email address in your account record you will receive an email confirming the placement of your ILL request. The ILL request will appear on your account once the ILL department has processed the request. This may take several days depending on the number of ILL requests we receive.
What is available through interlibrary loan?
- Books, conference proceedings and dissertations older than one year
- Photocopies of newspaper and magazine articles
- Some reference and genealogical materials only if the lending library will lend them
Can I request the same title again?
Only one request for a given title, per patron, within a 6-month period.
This includes different editions or publication dates of the same title.
What isn't available through interlibrary loan?
- Only one request for a given title, per patron, within a 6 month period. This includes different editions or publication dates of the same title.
- Best-sellers, high demand books and new books released within 12 months
- Video and audio cassettes, sound recordings, and compact discs
- All materials, including reference items and textbooks, owned by libraries located within Clark County
- Individual issues of magazines and newspapers
Who can use this service?
Any Las Vegas - Clark County Library District resident
- with an unexpired, current library card
- which shows no overdue items
- and less than $10 in fines
may use the Library District's Interlibrary Loan service.
Borrowers who are not Library District residents should submit their requests directly to their own library. They may request ILL services from the Las Vegas - Clark County Library District, but they
- will be charged a $25-per-item fee
- must agree to pay any additional fees assessed by the lending institution
- will be subject to the same eligibility requirements as residents (listed above)
What do I do if I can not find the book in WorldCat?
If the item can not be found in WorldCat we suggest you verify the information you have with another source. Try searching for the item at an online store like Amazon or Barnes & Nobles. If it is a new book, it is possible it has not been cataloged by a library in WorldCat. New books are not requestable through this system.
Are there any restrictions on photocopy requests?
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material.
Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specific conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.
The Library District reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
How much will it cost?
There is no charge for borrowing materials through interlibrary loan for Library District residents.
Non-Library District residents will be a charged a non-refundable fee of $25-per-item and any additional fees assessed by the lending institution.
How many items can I request?
A borrower may have up to five (5) active requests at any given time.
("Active" means any request from the time the request form is submitted until the item borrowed is returned to the branch library.)
How long will it take?
The Interlibrary Loan office cannot promise to meet deadlines, so plan ahead. It can take up to six weeks to receive an item, depending on where the lending library is located and the method of shipment. Most libraries use the US Postal Service.
Some materials (genealogy, local history, reference, microfilm, rare items, etc.) may be difficult to obtain. Please allow extra time to receive these types of items.
How will I be notified when it arrives?
When the item arrives at the ILL office, it will be processed and forwarded to your home library. You will be contacted only by email to let you know it is waiting for you. If you do not have an email address you will need to check online by using My Account for the status of you request. If the ILL office is unable to obtain the requested item, only an email notifying you the request is cancelled will be sent.
Where do I pick it up and return it?
You can pick up the item at your home library. We will always tell you where that is in the notification. Since our courier service may take several days to delivery an item from the central ILL processing center to your pickup location it is a good idea to call the pickup location to make sure the item has arrived.
Always return ILL material to the desk where you picked it up. Be sure to get a return receipt as proof you returned the item. If for some reason the book does not make it back to the ILL Department you will need this receipt as proof you returned it. Please leave the ILL label on the item and DO NOT RETURN IT IN THE BOOK RETURN.
How long can I keep the item?
The checkout period varies. It is determined by the lending library and can range from one week to one month.
There may also be limitations required by the library which include "In library use only".
Please make every effort to return the items by the due date. Overdue charges accrue on materials borrowed through interlibrary loan at the rate of $.25 per day until it is returned. If you return a very overdue ILL item after the Library District has paid the lending library for the item we will not waive the cost of the item. You must pay the cost and all fees assessed.
Can I renew it?
NO renewals are allowed. You will be required to pay any overdue fines incurred if you keep it past your due date.
What happens if I damage or lose an item?
Our library is responsible for the safety of materials borrowed from other libraries and our privilege of borrowing from them is jeopardized if anything is damaged or lost.
You are responsible for damage/loss of the material which includes a processing fee. The Interlibrary Loan office will let you know the exact charges.
Your borrowing privileges with the Las Vegas - Clark County Library District will be suspended until all fees/charges are paid. Repeat offenders will lose their ILL privileges.
Unpaid balances are subject to referral to a collection agency. Should that happen, a $10 nonrefundable fee will be imposed in addition to the other charges..
What does the error message - "Request was not submitted: You have exceeded maximum number of Inter-Library Loan requests allowed." - mean?
If you owe more than $9.99 or have 5 active Interlibrary Loan requests, you will be blocked from requesting ILL materials. Please check your account by clicking on My Account and then select Interlibrary loan request.
How can I contact the Interlibrary Loan office?
The Interlibrary Loan office can be reached by phone at: 702.507.6306.
Normal office hours are 9:00 a.m. to 5:00 p.m. Monday through Friday. If the ILL staff is unavailable, you may leave a message or send us an email at firstname.lastname@example.org.
How can I cancel an ILL request?
Call the Interlibrary Loan office at: 702.507.6306 or email us at email@example.com..
If your request has been shipped by the lending library we will not be able to cancel the request until it arrives. Note it will remain on your record until then and will be counted as one of your five active requests.