FAQs.

Category: Library FAQs

Q:
 

Can I do court ordered community service hours at the library?



A:
 

No, you cannot serve your court ordered community service hours at the library.

You can call HELP of Southern Nevada at (702) 369-4357. They can help you find an acceptable location.

Be sure to visit their website to see what information they'll need to help you.




Category: Library FAQs

Q:
 

Can I get a job at the library?



A:
 

When there's a job opening at the library, the position may be found from the Employment page under About Us. Click on Current Employees or External Candidates to see the name of the job, the location, salary range and qualifications.

The job application must be completed online, unless you request reasonable accommodation.

Please do not send in a resume only. Human Resources cannot keep your resume on file. The library only accepts applications for jobs that have been posted.




Category: Library FAQs

Q:
 

Can I volunteer at the library?



A:
 

There are a couple of ways to volunteer at the library. The Library always welcome your help!

Many of the library branches also get a lot of help from volunteers. Volunteers cut paper, clean books, help keep the library neat, help with book stickers and other routine tasks. Please call your library and ask for the volunteer coordinator, who will be able to tell you if there are any volunteer openings and the requirements, or send an email to volunteers@lvccld.org.

If you need to perform Court Ordered community service, you cannot do that at the library.




Category: Library FAQs

Q:
 

Do you have a public fax?



A:
 

Currently all urban libraries except for Clark County Library, Meadows Library and Sunrise Library offer a fax machine for patrons to use.  Laughlin Library and Mesquite Library also offer fax service to outlying areas. To find a library near you visit:

Library Locations

Here's what you need to know:

  • Public fax machines can only send faxes and are not equipped to receive.
  • Patrons must have a credit/debit card to send a fax.
  • Cost to the patron is as follows:
  • For local and faxes sent in the U.S. - $1.75 for the first page and $1.00 per additional pages.
  • For International faxes - $3.95 for the first page and $3.45 per additional pages.



Category: Library FAQs

Q:
  Can I . . .Other - send us your question!

A:
  You can always find an answer by contacting Ask A Librarian.


Category: Library FAQs

Q:
  Can I donate items to the library?

A:
  The Library District is always happy to take donated books, magazines, DVDs and CDs. Items will be sold in one of the Library's Used Bookstores. All proceeds are used to support the Library District's services and programs.

Take your donations to the front desk of your library. The staff can give you a receipt for your taxes.


Category: Library FAQs

Q:
  Can I pay my fines with a credit card?

A:
  Yes. You can pay with a credit card in person at the urban library branches as well as Mesquite and Laughlin Libraries. You can also pay online from your home or library computer.

For online payment, log into To pay the fine online, log into My Account with your library card number and PIN. If you have unpaid fines, you'll see a link to the left of your name that says "Unpaid Fines." Click on that link and follow the instructions.

You can read more about paying fines online on the Online Payment Tab Help under the link.




Category: Library FAQs

Q:
  Can I print my airline boarding pass at the library?

A:
  Yes. The libraries have public Internet access computers. You can get a guest pass to use a computer and make a reservation to use a computer with a printer. Printing costs $.10 (ten cents) per page.

If you only need to check in for your flight, you can do that from the 15 minute express computers. Many airlines don't actually require that you print the boarding pass ahead of time. Often you can check in early, then print the actual boarding pass when you get to the airport. McCarran Airport has boarding pass kiosks available, and the airline will usually print the boarding pass for you when you check your bags. Please call your airline ahead of time to see if you can check in online early, then print your boarding pass when you arrive at the airport.


Category: Library FAQs

Q:
  Can I reserve a study room?

A:
  Most urban library branches have one or two small, private study rooms, available on a "first come/first served" basis.

Please check with your library directly for their specific study room rules and time limits.


Category: Library FAQs

Q:
  Can I return my items to a different library?

A:
  Yes. If you checked items out from any library in the Las Vegas-Clark County Library District (LVCCLD), you can return them to any other library in LVCCLD. See a list of library locations here. Please don't return them to a school library or to a library in Henderson.


Category: Library FAQs

Q:
  Can I use the library for a meeting?

A:
  Most urban library branches have one or two meeting rooms that are available for public use. Depending on the type of meeting you're having, there may or may not be a fee to use the room. Please call your library and ask for the person in charge of the meeting rooms, who will be able to tell you the size rooms they have available, whether they're available the date you need, if there are fees, and the other information you'll need.


Category: Library FAQs

Q:
  Do you have color photocopiers?

A:
  No. The library branches don't have color photocopiers. Many copy stores (such as Kinko's) have color photocopiers.


Category: Library FAQs

Q:
  Do you have ESL or GED or Citizenship test help?

A:
  Yes, the Library District's Learn English and More link under Cards and Services has ESL classes, GED test preparation classes and Citizenship test preparation

Call 507-3530 or 507-3446 for more information.




Category: Library FAQs

Q:
  Do you have photocopiers?

A:
  Yes, the urban libraries have public black and white photocopiers. Photocopies cost $.10 (ten cents) per page. The photocopiers take coins and dollar bills.


Category: Library FAQs

Q:
  Do you have tax forms and tax preparation help?

A:
  Most library branches stock common tax forms from early January through April 15th. The library branches do not provide tax preparation help, but groups such as the AARP do use rooms at some of the libraries to provide tax preparation help.

You can find all sorts of information about taxes, sources for tax preparation help, and sources for tax forms at the Library District's Taxes Hot Topic.




Category: Library FAQs

Q:
  How do I . . .Other - send us your question!

A:
  You can always find an answer by calling your library.

You can also send an email from the Contact Us link.




Category: Library FAQs

Q:
  How do I change where I pick up a request?

A:
  If you request an item, and the computer tells you it's sending it to the wrong library (or you just want to pick it up at a different library than usual), you can change the pickup location in My Account.

  1. Click "View/Update Requests," just to the left of your name and address.
  2. Scroll down until you see the list of items you have on request.
  3. Choose the correct library from the drop-down box next to the title of the item.
  4. Click the Update List button, just above the list. That's what saves your changes.

If the computer is sending your requests to the wrong library all the time, you'll probably want to change your Home Library, so they'll got to the right place automatically.


Category: Library FAQs

Q:
  How do I contact the library?

A:
 
  • You can can call or visit your library
  • .
  • You can also use the Contact Us link. Just choose the most appropriate subject from the drop down box in the middle of the page
  • .
  • You can Ask A Librarian
  • online.


When you write, be sure to include any information we'll need to help you. Some things you may want to include are
  • your library card number
  • the name of your library
  • the title and barcode number of a book you're concerned about
  • any other specific information we'll need to find an answer for you.
Be sure to include your email address, so we can get back with you!


Category: Library FAQs

Q:
  How do I get my work displayed in one of the Library's galleries?

A:
  Submit the following to Ms. Alvarado:
  1. A letter of request: written statement of request to the Gallery Services Coordinator
  2. Send 5 images of artwork on CD** (jpegs), or slides or photographs. Note: The images are not returned.
  3. An artist statement: anything artist would like to share about their art, subject matter, medium or a specific project or installation.
  4. Your current address, phone number, and email.
  5. Please print 2 images off the CD and include in packet

Please send Request Packet through United States Mail. Attention:

MS. Denise Alvarado Gallery Services Coordinator Windmill/Service Center 7060 West Windmill Lane Las Vegas, NV 89113



Category: Library FAQs

Q:
  How do I just ask a question?

A:
  If you have a question, you can call your library during business hours.

Or you can use the Contact Us link to send in an email question. Just choose the most appropriate subject from the drop down box in the middle of the page.

If you have a specific question about your library card or account, be sure to include your library card number and another information that will help us help you. Be sure to include your email address, so we can get back with you!


Category: Library FAQs

Q:
  How do I let you know that my address has changed?

A:
  You can change your mailing address at your library. Just stop at the front desk with your picture ID and confirmation of your new address.

If your new address isn't on your driver's license or ID yet, some other items you can use to confirm your new address include:
  • Auto Insurance or Registration
  • Current Utility Bill
  • Lease Agreement
  • Matching name and address on postmarked envelope (postmark must be within 30 days and envelope must be typed - handwritten not accepted)
If you want to change your email address on your library account, you can do that in My Account. Click on the button that says "Modify Personal Info." You can update your phone number there also.


Category: Library FAQs

Q:
  How do I pay a fine?

A:
  You can pay a fine at your library, with cash, credit card or check. Be sure to have your ID with you, if you pay by check.

You can also pay fines online, with a credit card. Log into My Account. If you have unpaid fines, you'll see a button to the left of your name that says "Unpaid Fines." Click on that and follow the instructions.

You can read more about paying fines online by clicking on the on the Help With Paying Online link in My Account.


Category: Library FAQs

Q:
  How do I renew a library item?

A:
  You can renew your library items several ways.
  • You can log into My Account on the library web page and renew them there.
  • You can take your items back to your library and renew them there.
  • You can call your library and they can help you with renewals over the phone.
You can renew most library items three times. You may not be able to renew some very popular items. You can read more about renewing your library items in our Cards and Services section.


Category: Library FAQs

Q:
  How do I replace a library item that has been lost, destroyed or stolen?

A:
  If you've lost or damaged a library item, please call your library. They will mark that item lost and tell you what the replacement cost is. You can pay that at your library. Or you can pay that online with a debit or credit card in My Account.

You can read more about paying fines online by clicking on the on the Help With Paying Onlinelink in My Account.


Category: Library FAQs

Q:
  How do I tell you what I think?

A:
 
  • You can get a Comment Card at your library
  • .
  • You can use the Contact Us link to comment by email. Just choose the most appropriate subject from the drop down box in the middle of the page.


If you have a specific question about your library card or account, be sure to include your library card number and another information that will help us help you. If your comment is about a particular library or person, be sure to include the name of the library and the person.

Be sure to include your email address, so we can get back with you!


Category: Library FAQs

Q:
  What is Freegal?

A:
  Freegal allows LVCCLD patrons in good standing to download up to three MP3 songs per week and keep them. To get started see Books, Movies & More - Music page. To learn more about Freegal visit our eMedia FAQs.


Category: Library FAQs

Q:
  What is my closest library?

A:
  You can see a list of the Las Vegas-Clark County Library District library branches. If you're not sure which library is closest to you, look on the map and find the most convenient branch.


Category: Library FAQs

Q:
  Where can I find tax forms?

A:
  Most library branches stock common tax forms from early January through April 15. The library branches do not provide tax preparation help, but groups such as the AARP do use rooms at some of the libraries to provide tax preparation help.

You can find all sorts of information about taxes, sources for tax preparation help, and sources for tax forms at the Library District's Taxes Hot Topics.




Category: Library FAQs

Q:
  Where can I get a test proctored?

A:
  The Library District no longer offers proctoring service.


Category: Library FAQs

Q:
  Where can I take items I want to donate to the library?

A:
  The Library District is always happy to take donated books, magazines and CDs. The Library will sell these items in the used bookstores, located in most libraries. All proceeds are used to support the Library District's services and programs.

Just take your donations to the front desk of your library. Just ask for a receipt for your taxes.


If you have additional questions, please email them to ask@lvccld.org.